RICH ROOTS
Website Legal Pack
RU / EN
For richrootsdubai.com
Privacy Policy • Terms of Use • Cookie Policy • Investment & Real Estate Disclaimer • Consent Texts • Legal Notice
Prepared on 7 September 2026 using the company information supplied and current public UAE regulatory guidance. This is a website-ready legal drafting pack, not a substitute for transaction-specific advice. A final review by UAE-qualified counsel is recommended before publication, especially if the site adds new services, tracking tools, payment functionality or new legal entities.

2. Privacy PolicyEffective / last updated: 7 September 2026
This Privacy Policy explains how RICH ROOTS REAL ESTATE BROKER L.L.C (“Rich Roots”, “we”, “us”, “Company”) collects, uses, discloses, stores and protects personal data of visitors to https://richrootsdubai.com/ and persons who contact us through website forms, telephone, email, messengers and other communication channels.
2.1. Data ControllerThe controller of personal data is RICH ROOTS REAL ESTATE BROKER L.L.C, a company registered in Dubai, United Arab Emirates.
·   Trade License No.: 1116055
·   RERA Office Registration / ORN: 32543
·   Commercial Register No.: 1888922
·   Registered office: Office 1046, Tamani Arts Building, Business Bay, Dubai, United Arab Emirates
·   Privacy / administrative email: admin@richrootsrealestate.com
·   Phone: +971 55 388 6123
2.2. Scope This Policy applies to website visitors, prospective and existing clients, persons requesting a property selection or consultation, and persons interacting with Rich Roots in connection with real estate brokerage, property-related support and ancillary services.
2.3. Personal data we may collect·   identity and contact data, including name, phone number, email and messenger details;
·   enquiry and preference data, including budget, purpose of purchase, preferred locations, property type, timing and investment or lifestyle objectives;
·   communications with us, including enquiry forms, correspondence, call notes and agreed instructions;
·   information required for a transaction and mandatory compliance procedures, where the client proceeds with a transaction, including identification documents, KYC/AML information, payment/banking details and other information required by law or contract;
·   technical data, including IP address, device and browser type, language, visit date/time, referral source, website interactions, cookies and similar identifiers;
·   any other information voluntarily provided by the user.
2.4. Sources of data·   directly from you;
·   website forms and questionnaires;
·   correspondence and calls;
·   developers, sellers, banks, lawyers, registrars and other transaction participants where necessary and legally permitted;
·   website analytics and technical systems in accordance with cookie settings.
2.5. Purposes of processing·   responding to enquiries and arranging consultations;
·   property selection and preparation of personalised proposals;
·   property review, negotiation and transaction support;
·   performance of contracts and provision of requested services;
·   communication with developers, sellers, banks, government authorities, legal advisers, registrars and other necessary transaction participants;
·   compliance with applicable legal obligations, including KYC/AML and other compliance requirements where applicable;
·   website security, fraud prevention and protection of legitimate rights and interests;
·   analytics and improvement of the website and service quality;
·   marketing communications where separate consent or another lawful basis is available.
2.6. Lawful basisWe process personal data with your consent and/or where processing is otherwise permitted under applicable UAE law, including where necessary to take steps at your request before entering into a contract, to perform a contract, comply with legal obligations or protect legal rights. Where separate consent is required, we request it separately.
2.7. Marketing communicationsMarketing consent is not a condition of submitting an enquiry or receiving a consultation. Where you separately opt in, Rich Roots may send information about properties, services, events and offers by email, SMS, phone, WhatsApp, Telegram or another agreed channel. You may withdraw marketing consent at any time using the unsubscribe mechanism provided or by emailing admin@richrootsrealestate.com.
2.8. Cookies and analyticsThe website uses necessary cookies and may use analytics, functionality and advertising/marketing cookies and similar technologies. Non-essential cookies should be used in accordance with your choice where consent is required. Please see the Cookie Policy for further details.
2.9. Sharing of personal dataWe do not sell personal data. Where necessary, data may be shared with:
·   developers, sellers and property owners;
·   Dubai Land Department, RERA and other governmental, registration or regulatory authorities;
·   banks, payment and financial institutions where required for a transaction;
·   lawyers, notaries/registration service providers, auditors and professional advisers;
·   licensed property management, holiday homes and other ancillary service providers;
·   CRM, hosting, cloud, communications, analytics and technical service providers;
·   other persons where disclosure is required by law, court order or for the protection of legal rights.
Where an ancillary service is provided by a separate legal entity or licensed partner, the relevant service provider and applicable terms will be identified to the client.
2.10. International transfersRich Roots works with international clients and service providers. Personal data may therefore be stored or processed outside the UAE. We take reasonable steps to comply with applicable UAE requirements concerning cross-border transfers and data protection.
2.11. RetentionWe retain personal data only for as long as necessary for the purposes for which it was collected, performance of contracts, resolution of disputes, and compliance with legal and regulatory obligations. Data is then deleted, anonymised or securely archived where continued retention is required by law.
2.12. SecurityWe apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. No transmission or storage method can be guaranteed to be completely secure.
2.13. Your rightsSubject to applicable UAE law and relevant conditions, you may have the right to:
·   obtain information about the processing of your personal data;
·   obtain a copy of or request transfer of your data where provided by law;
·   correct inaccurate or incomplete data;
·   request deletion in circumstances provided by law;
·   restrict or stop certain processing;
·   withdraw consent where processing is based on consent;
·   object to certain processing and marketing communications;
·   receive information about automated processing and challenge decisions where applicable.
To exercise your rights, email admin@richrootsrealestate.com. We may request identity verification before acting on a request.
2.14. ChildrenThe website and services are intended for adults. We do not knowingly collect children’s personal data through the website without an appropriate legal basis and, where required, consent of a legal guardian.
2.15. ChangesWe may update this Policy to reflect legal, service or technology changes. The current version will be published on this page with the date of the latest update.
2.16. ContactPrivacy enquiries: admin@richrootsrealestate.com
RICH ROOTS REAL ESTATE BROKER L.L.C
Office 1046, Tamani Arts Building, Business Bay, Dubai, United Arab Emirates
+971 55 388 6123